| 논문명 |
공동주택의 입주자관리서비스에 대한 필요도 / A Study on the Needs for Managerial Service for Residents in Multi-family Housing / 거주자와 관리자의 견해를 중심으로 |
| 수록사항 |
한국주거학회 학술발표대회 논문집, 2004 v.2(추계) (2004-11) |
| 주제어 |
주택관리 ; 입주자관리 서비스 ; Housing Management ; Managerial Service for Residents |
| 요약2 |
The purpose of this study was to analyze the needs for managerial service for residents in multi-family housing. For the survey and statistical analysis, the questionnaires from 484 residents and 84 housing managers of multi-family housing within the Seoul metropolitan area were used. The analytical methods adopted in this study were frequency, percentage, t-test, and factor analysis. The results of this study are as follow : (1) Basic services within a multi-family housing included management, minimum residential self governance, basic etiquette, and community program. And additional service were categorized by the health and entertainment program, the consumer service program, the residential life services, the information and financial services program, and the children's program. (2) The favorite needs of residents' additional services were the market news and information, the programs related health, the mail services, the health diagnosis service programs etc. But, housing managers' needs were the market news and information, and the flea market. As to the results analyzing the needs for additional service fir residents, it was found there were differences between residents and housing managers. |
